RAVE Reviews: Clients Speak Out About Blue Valley Heating and Cooling
Blue Valley Heating and Cooling sets the gold standard in HVAC services, as echoed by our esteemed clients. Their testimonials speak volumes about the exceptional experiences they’ve had with our team. From prompt responses to expert solutions, we’ve earned our reputation for excellence. Consistently top-rated by satisfied customers and proudly boasting an A+ rating from the Better Business Bureau, our commitment to quality and customer satisfaction shines through in every interaction. Trust in Blue Valley Heating and Cooling for all your HVAC needs, and experience the difference firsthand.
Spencer did great work doing our routine maintenance. He was very easy to work with and made sure our system was working well.
Danny come to my home, he did good work.
John, my service tech came out and he did a good job going over what I needed, and sorting through the details of a very difficult water heater installation. I would recommend Blue valley to friends and family.
Response from the owner:Thank you for the fantastic feedback, Dan! We're pleased to hear that John provided excellent service and helped navigate the complexities of your water heater installation. Your recommendation means a lot to us, and we appreciate you sharing your experience!
I have a very complicated geo thermal radiant heating and cooling system. Have gone thru so many hvac companies that either can’t fix it or charge too much. I am excited to finally find a good one. Issac was my tech. Did a great job
Response from the owner:Thank you for your fantastic review! We're thrilled to hear that you had a positive experience with your geothermal radiant heating and cooling system. It’s great to know that Issac was able to provide the service you were looking for. Your satisfaction means a lot to us, and we appreciate your feedback!
I had Blue Valley install a 5 zone split heat pump last fall. It has been working flawlessly. I would highly recommend them. I need to move the outside unit and the technician sent to look at the job, Jason Baker, was very knowledgeable and was able to offer suggestions that will save a lot of money.
I just had my outside unit moved today from the garage wall to a stand mounted on a poured concrete slab. I can no longer hear the outside unit from inside the house. This is the way it should have been installed, and I had to pay a lot to get it moved, but all is good now.
John Loos came to our home to perform yearly maintenance on the system. John was very knowledgeable on the Mitsubishi equipment. He cleaned and checked the each of the zone units as well as the outside unit. He was able to diagnose an issue with the system and will schedule a followup repair. He has performed maintenance on both of our boilers and has shown a high level of understanding as well as diagnostic ability with all of our systems. I would recommend John for diagnosing and repairing the toughest issues with heat pumps and boilers. Its rare to come across such talent in these trades.
I just had my outside unit moved today from the garage wall to a stand mounted on a poured concrete slab. I can no longer hear the outside unit from inside the house. This is the way it should have been installed, and I had to pay a lot to get it moved, but all is good now.
John Loos came to our home to perform yearly maintenance on the system. John was very knowledgeable on the Mitsubishi equipment. He cleaned and checked the each of the zone units as well as the outside unit. He was able to diagnose an issue with the system and will schedule a followup repair. He has performed maintenance on both of our boilers and has shown a high level of understanding as well as diagnostic ability with all of our systems. I would recommend John for diagnosing and repairing the toughest issues with heat pumps and boilers. Its rare to come across such talent in these trades.
Response from the owner:If you're happy, we're happy George. Thank you very much for taking the time to review Blue Valley and we value your business!
I was favorably impressed with the work Gabe, Anthony, and the Blue Valley team did on the HVAC project at St. Ambrose church in Boulder. They showed up on time and let me know their progress throughout the week. They replaced 4 old furnaces and AC units with high efficiency dual fuel units in 4 days. They did not interfere with meetings going on at the church during the week and finished the project on Friday late afternoon. They did a great job, I highly recommend Blue Valley for HVAC work.
Randy Hickernell from St. Ambrose Episcopal Church, South Boulder Road, CO
Randy Hickernell from St. Ambrose Episcopal Church, South Boulder Road, CO
Response from the owner:Thank you, Randy! We appreciate the 5-star review. 😊
Jon Loos did a great job of figuring out the problem with our thermostat and fixing it. Listened to our questions and concerns and made suggestions on improving its performance.
Response from the owner:Thank you for your kind words, Susan! We're delighted to hear that Jon was able to effectively address your thermostat issue while also taking the time to listen and provide valuable suggestions. Your satisfaction is important to us, and we appreciate your feedback!
Tech was quick, informative, and very friendly. Didn't get the best news, but was presented with options for how to fix the HVAC unit. Would recommend.
Response from the owner:Thank you for your kind words, Chris! We're glad to hear that our technician was quick, informative, and friendly. It's important to us that you feel supported, even when the news isn't what you were hoping for. We appreciate your recommendation and hope you found the options presented helpful.
Response from the owner:Thank you for the great rating! We appreciate your support and look forward to continuing to provide you with excellent service.
Issac came out and looked over the issues and was able to find the actual problem that my client was seeing the results of, and he found a few other issues that their system has and have us quotes to get them fixed, he was very knowledgeable and was able to put my client at ease, I'm very grateful
Response from the owner:Thank you for your wonderful review, Matthew! We're glad to hear that Isaac was able to pinpoint the issues and provide insightful solutions for your client's system. It's great to know he made the experience comfortable and informative. We appreciate your feedback!
Our A/C stopped working on a Friday night.
Zack was there to service the unit early Saturday morning. He very quickly diagnosed the problem. The capacitor on the outdoor fan failed. He replaced it and we are up and running. Also, Zack explained the whole process that he was going thru so I received a little education as well.This appears to be an honest business which is often not the case with HVAC repairs.
Zack was there to service the unit early Saturday morning. He very quickly diagnosed the problem. The capacitor on the outdoor fan failed. He replaced it and we are up and running. Also, Zack explained the whole process that he was going thru so I received a little education as well.This appears to be an honest business which is often not the case with HVAC repairs.
Response from the owner:Thank you for sharing your experience, Gordon! It's wonderful to hear that Zack was able to quickly diagnose and resolve your A/C issue. We believe in transparency, so we’re glad he could explain the process to you as well. Your trust means a lot to us, and we appreciate your feedback!
Response from the owner:Thank you for your rating, Erin! We appreciate your support and are glad to have met your expectations. If you ever have feedback to share, we’re all ears!
Blue Valley Energy Service continues to do a Great job. Tyrus made time to install some new parts without making us reschedule and we appreciate that.
Response from the owner:Thank you, Christine! We're so glad to hear that Tyrus was able to assist you without causing any schedule changes. We know how valuable your time is, and it’s great to hear the experience was smooth and efficient. Your continued trust in Blue Valley Energy Service means a lot to us!
System failed, and John responded... the problem was tricky and parts ordered... Happy to have People like John work to solve a confusing problem... good job
Response from the owner:Thank you Al for your review! I'm glad we were able to efficiently get your heat back on.
Our AC stopped working and it quickly got up to 90 degrees in the house. I called Blue Valley and they sent a technician out same day. Tyrus was very polite and professional and located the issue fast. A quick swap of a faulty part and we were back up and running. Thank you Tyrus and the dispatchers at Blue Valley Heating and Cooling for helping us!
Response from the owner:Thank you, Jory, for the wonderful review! We're happy we could get your AC back up and running quickly—especially in that heat! Tyrus and our dispatch team work hard to deliver fast, professional service, and it's great to know they made a difference. We truly appreciate your kind words and support.
John Loos did an outstanding job! Thanks John Loos!
Response from the owner:Thank you for your kind words, Mike! We're delighted to hear that John provided you with outstanding service. Your appreciation means a lot to us!
Spencer di a great job.friendly, on time, quickly done.
Response from the owner:David, thank you for taking the time to share your positive experience with our sales representative! We look forward to serving you throughout the installation process.
Issac was polite, knowledgeable and easy to work with.
We had an emergency AC outage with two newborn babies and family coming to town the same day. He diagnosed and fixed our AC, furnace and went above and beyond for us.
I will be using Blue Valley going forward due to Issac. I cannot thank him enough.
We had an emergency AC outage with two newborn babies and family coming to town the same day. He diagnosed and fixed our AC, furnace and went above and beyond for us.
I will be using Blue Valley going forward due to Issac. I cannot thank him enough.
Response from the owner:Thank you for sharing your experience! It's wonderful to hear that Issac provided such attentive and knowledgeable service during your emergency. We appreciate your trust in us, and we're glad we could help ensure your home was comfortable for your family. Your kind words will surely resonate with our team.
Response from the owner:Thank you for your rating, Laura! We appreciate your support and are glad you had a positive experience with us.
Zach was punctual friendly and explained everything he was doing for the ac and mini split maintenance. Another great blue valley experience!
Response from the owner:Thanks so much, Scott! We’re happy to hear Zach took great care of your AC and mini split and kept you informed along the way. We truly appreciate your continued trust in Blue Valley and look forward to helping you again any time!
Cameron was great! He is personable and professional
Response from the owner:Thank you for the stars Julia!
System purging went well and system is working well
Response from the owner:John is a treasure to our team and our clients. I always expect these kinds of reviews for John, but thank you for taking precious time to let me know.
Danny Austin seemed very knowledgable, professional and eager to meet my specific needs. I will definitely recommend Blue Valley and Danny in the future.
Response from the owner:Thank you for your wonderful feedback, Michael! We're delighted to hear that Danny provided you with knowledgeable and professional service tailored to your needs. Your recommendation means a lot to us, and we appreciate your support!
Tyrus was timely, professional, efficient, explained what he was doing and neat in appearance and his work. Best of all, our AC is back on line!
Response from the owner:Thank you for your kind words, Margaret! We're delighted to hear that Tyrus provided you with prompt and professional service while getting your AC back up and running. It's great to know his efficiency and clear explanations made a positive impact on your experience. Your feedback is truly appreciated!
Tyrus was amazing! He was super helpful. He went above and beyond my expectations. So glad I went with Blue Valley!
Response from the owner:Thank you for your wonderful review! It’s great to hear that Tyrus made such a positive impression and exceeded your expectations. We appreciate your support and are glad you chose us for your needs!
John was amazing! So helpful and had great recommendations.
Response from the owner:Thank you for your wonderful feedback! We're delighted to hear that John made such a positive impression with his helpfulness and recommendations. It's fantastic to know our team is delivering great service. We appreciate you taking the time to share your experience!
Tyrus is thorough, organized and very good technician.
Response from the owner:We’re thrilled to hear that Tyrus took great care of your HVAC system and provided thorough, organized service. We appreciate you choosing Blue Valley and look forward to helping you again in the future!
Zach P. with Blue Valley was incredibly helpful and professional. Overall, the booking process was super easy and the dispatcher was very communicative. Whenever one of these places gives you a big window (ie. between 12 and 4 pm) I always expect they'll show up at the last minute or even late. Zach was early! And he called ahead to make sure it was okay. He was super professional about putting covers on his shoes to walk through the house. And then he talked me through everything he was doing and didn't gate keep any information. He showed me exactly why our system stopped working and explained what we can do to prevent it from happening again. I've had techs out before who don't explain anything and are annoyed by questions, but not Zach! If we ever need assistance, we will be requesting Zach P. specifically because he was so professional and knowledgable.
Response from the owner:We’re so glad Zach P. made the process smooth, arrived early, and took the time to explain everything clearly. It’s our goal to keep our customers informed and comfortable every step of the way. We’ll be sure to share your kind words with Zach! Please let us know if there’s ever anything else we can do.
Zach was on time, even a little early, with advance notice. He was courteous and quickly diagnosed the issue with my AC system, with a complete and detailed explanation of the issue. He skillfully completed the agreed upon tasks. We even discussed short and long term options. All around great experience.
Response from the owner:Thank you for taking the time to leave this fantastic review! We’re so pleased Zach provided prompt, courteous service and took the time to thoroughly diagnose and explain your AC issue. We believe in giving our customers clear options and great experiences, and it’s wonderful to hear that reflected in your visit. We’re here anytime you need us!
Response from the owner:Thank you for the rating! We appreciate your support and are glad to have had the opportunity to serve you.
My inside AC unit was leaking. Isaac from Blue Valley came out to diagnose the issue. He was professional, knowledgeable and explained things well. Good experience working with him.
Response from the owner:Thank you for your kind words, Susan! We're delighted to hear that Isaac provided you with a professional and knowledgeable experience while diagnosing your AC unit issue. It's always great to know our team is making a positive impact. If you need anything else, feel free to reach out!
Isaac is always very professional and knowledgeable with his work. Would recommend to family and friends. Troy
Response from the owner:Thank you for your kind words, Troy! We’re thrilled to hear that John provided professional and knowledgeable service. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to assisting you and your family and friends in the future!
We had an after-hours emergency, and Degan was so great! He was on time, extremely professional, knowledgeable, and was able to explain everything clearly to us. We would definitely recommend!
Response from the owner:Thank you for your fantastic review, Shannon! We're delighted to hear that Degan provided you with such professional and knowledgeable service during your emergency. It's great to know he was able to clearly explain everything to you. Your recommendation means a lot to us!
Response from the owner:Thank you for the fantastic rating! We appreciate your support and are glad you had a positive experience.
We had a full AC/Furnace replacement, 2 old water heaters replaced with a tankless, and added a ductless AC to our 2nd floor west facing master bedroom. Anthony and Gabe did a FANTASTIC job. They are friendly, easy to talk to, work long and hard, take care to clean up their mess, and protect our home from damage. Anthony in particular did a great job straightening and aligning the line covers from the ductless AC on the exterior of our house, and the piping into the tankless water heater is very nicely laid out. They explained the functioning of all of the new equipment. I highly recommend Blue Valley and Anthony and Gabe based on my experience.
Response from the owner:Thank you for your wonderful review, Hugh! It's fantastic to hear that Anthony and Gabe provided such great service during your AC and furnace replacement, as well as the installation of your new water heaters and ductless AC. We appreciate your recognition of their hard work and attention to detail. Your recommendation means a lot to us, and we’re glad to have had the opportunity to help you.
Zach was a very knowledgeable installer had the correct tools to finish a job correctly and the great job well done we recommend him to anybody else.
Response from the owner:Thank you for your kind words, Jerry! We're delighted to hear that Zach provided such knowledgeable service and had the right tools for the job. Your recommendation means a lot to us! We appreciate your feedback and hope you continue to enjoy your experience with us.
My AC quit at the worst time, right in the midst of summer. Zach at Blue Valley Heating Cooling and Plumbing, was scheduled snd presented within 18 hours, and completed my repairs promptly. I am extremely pleased with Zach and this amazing company! If I could give more than 5 stars, I would! Many, many thanks, Blue Valley!!
Response from the owner:Thank you for your fantastic review, Chris! We're delighted to hear that Zach was able to assist you so quickly during a challenging time. It's wonderful to know you were pleased with the prompt service and repairs. Your kind words mean a lot to us!
Andre did an amazing job identifying the issue with the zone valve. He discussed different options for next steps with me and showed me the temporary workaround to keep the hot water flowing until the permanent work can be done.
He completed the permanent work and helped to identify a leak that a foundation repair company had caused months ago. Thanks to this I'll save thousands of dollars.
He completed the permanent work and helped to identify a leak that a foundation repair company had caused months ago. Thanks to this I'll save thousands of dollars.
Response from the owner:Thank you for your kind words! We're delighted to hear that Andre was able to assist you effectively and provide you with a temporary solution. It's great to know he took the time to discuss your options. Your satisfaction is important to us!
Tony was great! Very respectful and showed me everything he was doing and explained it to me so I felt confident in his diagnosis
Response from the owner:Thank you for the fantastic review! It’s wonderful to hear that Tony provided you with such respectful and thorough service, ensuring you felt confident in his diagnosis. Your feedback means a lot to us!
Excellent technician who is both personable and technically proficient! He was able to solve the problem. Also, good response time!
Response from the owner:Thank you so much, Gary! We’re delighted to hear that you found our technician personable, skilled, and responsive. Solving problems quickly and professionally is always our goal. Let us know if there’s ever anything else we can help with!
Excellent service
Response from the owner:Thanks a lot, Mason! We truly appreciate your 5-star review and are glad you experienced excellent service.
Response from the owner:Thank you for your rating, Mark! We appreciate your support and are glad to have earned your positive feedback.
Really!!
Response from the owner:Thanks so much, Charles! Let us know if there’s anything else we can help you with!
Response from the owner:Thank you for the 5-star review, Gary! We're so glad you had a great experience with us. If there's anything you need in the future, we're just a call away!
We got on the books with them within days. John the technician was extremely professional and knowledgeable. We will continue to do business with them!
Response from the owner:Thank you for your fantastic review, Jordan! It's great to hear that you were able to schedule quickly and that John provided you with such professional and knowledgeable service. We appreciate your support and look forward to being your go-to team for heating and cooling needs!
Excellent and efficient service with friendly people on the phone and in-person. I called to have my furnace serviced for the first time at my newly purchased house. The scheduling was easy and service very timely. The testing done was interesting, the explanations helpful, and good options were presented. I’m looking forward to working with them on other needed house servicing and upgrades now and in the future.
Sharla Benjamin
Responsive, professional and customer-focused. I had some complicated issues with my system due to another contractor’s work. Blue Valley was able to solve these issues and increase the efficiency of the system as well.
Jon Cummins
I wish I could give Blue Valley Heating & Cooling 10 stars!! Andrew has been to our home several times for both on and off hours calls and he has accurately diagnosed and/or repaired the problems each time. Blue Valley has provided quick estimates in writing, called to confirm appointments and even made arrangements to come earlier than anticipated. Every person I’ve spoken to on the phone has been knowledgeable and helpful. Blue Valley Heating & Cooling clearly cares about their customers and they have earned my business and heartiest recommendation for as long as I live here!
Lynda Clayton
Friendly, professional staff, explained things in terms I could understand and gave me several options for dealing with my heating problem. Would highly recommend.
Elsesshin Haran
We hired Blue Valley to install a new boiler in our 1960s ranch. Before choosing Blue Valley, we did our homework, collecting bids from six contractors, looking for high customer ratings and an a reasonable price. Blue Valley provided both. They not only offered the most competitive price (a bid from a competitor came back at $6000 more for the exact same unit), but they also offered competitive financing. The installers were on time, worked efficiently and clearly took pride in their work. I was comfortable with the installers in my home. Replacing a boiler was unexpected. Thanks to Blue Valley, the process was a positive one. I would not hesitate to recommend Blue Valley to my family, friends, and neighbors
Mindy Hartley
These guys are fantastic to work with. We had an AC issue late Saturday afternoon on a super hot day, and Kevin was at our house first thing the next morning. He was incredibly knowledgable about the issue and helped talk us through the various options we had. Will absolutely be using these guys again – cannot recommend them enough!
Liz Bergold
We have been using Blue Valley for many years now. We have had them replace our furnace, install AC and also a humidifier in our home. They have always been dependable and helpful. Their equipment, service technicians and their entire staff is great and they are very pleasant to work with; they have always provided us with helpful advice, and prompt, friendly service. We have recommended them to numerous friends and neighbors and will definitely continue to use them for all our future HVAC needs.
Teri Ficken
Blue Valley was the only contractor to show up on time to perform the site inspection and quote as well as installation of our air conditioning system. Blue Valley’s quote was unambiguous and lower than their competition. They were also able to schedule our installation rapidly at the height of summer, providing us the cooling relief we expected. The system has been in for several weeks now and is working great, and we feel we made the correct choice in selecting Blue valley to work in our home.
Scott Randall
Blue Valley worked with our home owner’s association group to come in and conduct an annual review of each of our HVAC systems. They made it convenient to work with our various available times, and they provided extensive quick feedback. We would highly recommend. – Prospect New Town fiveplex.
LAP
We were informed by a home inspector that gas was detected around our boiler. We called Blue Valley and they sent out a technician a few hours later. The technician, Chad, inspected the boiler and our issues were resolved quickly. He was very pleasant, professional and answered every question with patience. Chad is very knowledgeable and politely educated me about every working piece of our boiler system. We’re moving into a new home in a few weeks and I’ll most certainly call Blue Valley again for some remodeling work we have planned.
Chuck Zander
Blue Valley was hired to install a Geothermal climate control for us. We have been very happy about the whole process and Blue Valley has done a great job. They were fast to deliver on our agreed timeframe and always helpful with our questions. Their work on our home was so impressive that we have recommended them to several neighbors. They included us in the process and gave us options to choose between. They paid attention to detail and were very concerned with how the project looked after completion. They have been outstanding to work with all the way from the first contact to after the project was finished. I will not hesitate to use them for my service in my new home. I recommend Blue Valley for both installation and service without hesitation.
Jim Kreitman
We were looking at alternative energy sources. We didn’t want to have an air conditioner anymore and we also wanted to stop using natural gas. So we heard about it a little bit but we didn’t know much about it, so we started doing some research and looked at a couple different companies and went with Blue Valley.
Sarah Lee
They were really good about coming up with 3 or 4 different plans for how to do it. It was nice to have options because it put it in a ballpark for what was affordable for us. It also gave us thoughts for what we could do for the future. They really worked with us to make it [geothermal] work for us now.
Catherine Long
We got a letter from the energy company, Xcel. And they said, “We notice you are not using much gas right now”… Yea we don’t need it anymore. We had two alternatives. One, they rip out the lines completely. The other, that they cut off the meters. A few days later, they came out and cut off the meters.
Marshall Lee
Blue Valley Heating & Cooling provides fantastic service! They are very friendly and dependable! I called them out to perform an annual inspection and maintenance of our A/C. Long story short, it was leaking water where it shouldn’t have been. They did a great job diagnosing the problem and fixing the minor issue in no time flat! The tech also gave me some preventative tips so I wouldn’t run into the same issue again. I appreciate the service and will be using them again
Debbie Ryan
We recently moved and bought a house with a geothermal system that we didn’t understand, so we called Blue Valley Heating & Cooling. They helped to put in the system and were great, explaining how it worked and doing the maintenance–and we’ve had them ever since. They are always responsive, and we feel lucky they are here to take care of it for us.
Mike & Hansine Goran’s
The tech arrived when expected and called beforehand to confirm our appointment. He assessed the problem and got to work right away. He also went over the system with us and made sure we knew what trouble spots to look for in the future.
Jessica Gordon
We had three other meetings with other energy companies and chose Blue Valley. They were fast, responsive, and reasonably priced. Highly recommend.
Mark Phillips
