RAVE Reviews: Clients Speak Out About Blue Valley Heating and Cooling
Blue Valley Heating and Cooling sets the gold standard in HVAC services, as echoed by our esteemed clients. Their testimonials speak volumes about the exceptional experiences they’ve had with our team. From prompt responses to expert solutions, we’ve earned our reputation for excellence. Consistently top-rated by satisfied customers and proudly boasting an A+ rating from the Better Business Bureau, our commitment to quality and customer satisfaction shines through in every interaction. Trust in Blue Valley Heating and Cooling for all your HVAC needs, and experience the difference firsthand.
Andre was punctual, professional and did a great job. Thank you, able Valley
Response from the owner: Thank you for the five stars!
Geraldo, Ervey and Eric were skilled diagnosticians and installers. They make a strong team. Eric spent a lot of time educating me on boilers. I'm appreciative the company came out so quickly after mine stopped working during a particularly bad cold snap. I highly recommend them and going forward, they can count me among their loyal customers.
Response from the owner: Thank you, Marilyn! We’re so glad to hear that our team of technicians provided you with such excellent service and took the time to educate you on your boiler. Our team is always here to help, especially during extreme weather. We truly appreciate your recommendation and are honored to have you as a loyal customer. Stay warm, and thank you for choosing us!
Blue Vally technicians did a great job installing a house humidifier, clean air filter, and surge protector. They explained everything to me and left the work area clean.
Response from the owner: Thank you, Alison! We're so glad to hear that the Blue Valley technicians provided a great experience while installing your house humidifier, clean air filter, and surge protector. We appreciate your kind words about their professionalism and attention to detail. If you ever need anything, we’re here to help!
Technicians were prompt and professional while maintaining a sense of humor. They carefully laid out a plan and after the job was complete they offered great advice for maintenance.
Response from the owner: Thank you McKell For the 5 Star Review!
Had a great experience with this company. From the quote to the follow up communication to the install and even coming back to double check on our heat pump, furnace and water heater. Clean, professional and quality service. Highly recommend.
Response from the owner: Thank you, Joe! We’re so glad to hear you had a great experience with our team from start to finish. We truly appreciate your recommendation and look forward to working with you in the future, so please call on us if you ever need anything, we’re here to help!
John is a great and dedicated service professional who listens and communicates well, in addition to knowing what has is doing! He is thorough, quick, and honest, and a complement to the Blue Valley family of professionals.
Response from the owner: Thank you very much for your review. This is wonderful feedback and I never get tired of hearing when our technicians are professionals.
Just wanted to share my experience with John Loos at Blue Valley Heating & Cooling. John provided exceptional service—he was knowledgeable, professional, and went above and beyond to ensure our system was working perfectly. The team at BVHC was responsive and attentive, making the entire process smooth and hassle-free. Highly recommend their services!
Response from the owner: Matt, we're glad you had a great experience with Jason! We appreciate your kind words about his attention to detail and quality service. We look forward to serving you again in the future!
Technician Joel Morton assessed the need for a new PRV and advised me to wait. Instead, he suggested the problem with our LG heat pump water heater might be caused by our existing hot water recirculating line to the kitchen sink. Joel was knowledgeable about problems with the LG water heaters, and his advice may prove to have solved the problem.
Response from the owner: Thank you, Dennis! We’re glad to hear that Joel provided a thorough assessment and knowledgeable advice regarding your water heater. We always strive to offer honest and effective solutions, and we appreciate your trust in our expertise. If you need any further assistance, don’t hesitate to reach out!
John was a complete professional who quickly got my geothermal heating system back online by replacing the air coil. Thanks!
Response from the owner: Thank you, Bradley! We're so glad to hear that John was able to get your geothermal heating system back online. We appreciate your trust in us and are always here if you need anything in the future. Thanks again!
Tom was terrific and very professional. This turned out to be a big job and Tom kept us informed, did his best to minimize the disruption in the house and was very respectful of our property. He understands and delivers on Blue Valley’s commitment to customer service.
Response from the owner: Thank you for the kind review. We are glad that Tom did such a great job. We appreciate your business and look forward to serving you again in the future.
Response from the owner: Thank you Kathleen for the 5 star review!
John did an outstanding job of servicing the boiler. In particular, he consulted with me as to a needed modification. Most technicians would not have taken the time to make sure I was satisfied with his solution. I greatly appreciated being included in his evaluation of the situation.Return visit on 2/27 to complete additional work. John is always professional, meticulous, and courteous. I am completely satisfied with Blue Valley's operation.
Response from the owner: Hi Jonathan, thank you so much for the kind review. We always love to hear when we are doing a good job. We appreciate you sharing what an outstanding job John did servicing your boiler.
Response from the owner: Thank you Jon for the 5 star review!
We have used Blue Valley Heating and Cooling for all services and are satisfied with the work that has been done. The employees are courteous and thoughtful. We just had a new heating furnace installed and Dan’s Contracting did a good job. They left the area as when they arrived. I would recommend Blue Valley Heating and Cooling. The are awesome.
Response from the owner: Janie, thank you so much for your kind review! We're thrilled to hear that you’ve been satisfied with our services and that our team has been courteous and thoughtful. We appreciate your recommendation and look forward to continuing to serve you in the future. Thank you for choosing Blue Valley Heating and Cooling!
Response from the owner: Thank you Cheryl for the 5 star review!
John Loos is always very professional and knowledgeable with his work. Would recommend to family and friends. Troy
Response from the owner: Thank you for your kind words, Troy! We’re thrilled to hear that John provided professional and knowledgeable service. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to assisting you and your family and friends in the future!
Exceptional, professional, taken care of from start to finish. Saved us from a really horrible heating situation. Installed an entirely new system, and have been responsive and caring every step of the way. Grateful to have them as our service providers. Josh, and team are awesome!
Response from the owner: Erynn, thank you for the wonderful review. We appreciate your feedback and are glad that Josh and the team did an awesome job.
Blue Valley and in this instance, Jason, were great in assessing and managing the problem with the cooling function on my geothermal unit. I have used Blue Valley for years and they continue to provide excellent service. Linda
Response from the owner: Thank you, Linda! We're thrilled to hear Jason could diagnose and address your geothermal unit's cooling issue. We appreciate your loyalty and continued trust in Blue Valley for all your HVAC needs.
Gerardo and Thomas did a fantastic job replacing my domestic boiler. The crawl space is cleaner after their work . Excellent
Response from the owner: Thank you for your kind words, Douglas! We’re thrilled to hear that Gerardo and Thomas did such a wonderful job replacing your boiler and went the extra mile to leave the crawl space even cleaner than before. Your satisfaction means a lot to us, and we truly appreciate your feedback!
Gerardo was very competent and personable. He and his crew got the job done in the 3 days that we were quoted. He was willing to stay late on the last day to complete it. We appreciated that. The only reason I didn’t give him 5 stars is that the setup was not quite correct and he had to come back almost a week later. The delay due to Blue Valley scheduling, not Gerardo.
Response from the owner: Thank you Eric for your feedback and we are happy to hear that Gerardo did such an amazing job and you were overall very satisfied even with the delay. We appreciate your understanding and look forward to working with you again in the future.
I contracted with Blue Valley to replace my aging A/C. They were one of three contractors we received quotes from. They were not the least expensive, but appeared to be the most responsive and professional. The installers arrived on time, and gave me a clear description of their plan of attack. There were issues later with the install (due to my furnace, not their work). Cam came by to help out, and did not leave until the installers and I were satisfied with the solution. They completed on time, in spite of the extra work. Great company, I highly recommend them.The above review was written four years ago when I had the air conditioner replaced. Today I had to call them because my furnace has been intermittent. Again, the communication was clear, and Cameron arrived on time. I kept some notes that I shared with him, and together we discussed potential problems and solutions to the issue. You showed me how to read the error codes on the furnace, and explained what this particular one meant. The most likely cause was a blocked exhaust pipe outside the house. We went out there together and found a perfectly shaped cycle below the pipe, obvious culprit. There were no maintenance charges for this visit, since he didn’t actually have to do any repair, but he showed me how to potentially find the problem in the future. Again, I am very impressed with blue Valley, highly recommend!
Response from the owner: Thank you so much for your detailed and thoughtful review, David! We are thrilled to hear that you have been provided with consistent, satisfactory service over the years and that Cameron was able to help identify the issue. We pride ourselves on educating our customers to help address issues in the future, and it sounds like Cameron really did a superb job at this. We are grateful to you for being a loyal customer and your recommendation means a lot to us. We are always here to help and look forward to working with you again in the future.
Blue Valley installed a whole house humidifier for me and I’m very happy with the results. My service tech Cameron did a great job with both the initial quote and the installation, and explained everything to me clearly. Very pleased with his work and with Blue Valley HVAC.
Response from the owner: We are also very pleased to work with both you and Cam as well. Thanks Ken!
Response from the owner: Thank you Scott for the 5 star review!
Great value, know what they are doing.
Response from the owner: "Thank you, Ali, for your kind words! We’re so glad you found value in our services and appreciated our expertise. Your satisfaction means a lot to us, and we’re always here if you need anything in the future!"
Degan came out to service our unit, as we were experiencing issues around them staying on. He worked extremely hard to understand the problem, spending a lot of time testing and analyzing the problem. Degan is top notch and would highly recommend him and the Blue valley team.My wife and I felt very comfortable with the team and the service that Blue Valley provided.
Response from the owner: Brian, thanks for the review! We're glad Cameron found solutions for you. We value your comfort and look forward to serving you.
John Loos at Blue Valley was super responsive, experienced and helpful with getting our problem solved. We have worked with these folks at our new ADU and they have been outstanding in every way. I highly recommend their business to meet your needs
Response from the owner: Thank you so much for your kind review! We’re thrilled to hear that John was able to provide you with responsive, experienced, and helpful service. We truly appreciate your recommendation and are grateful for your continued trust in our team. If you ever need anything in the future, we’re here to help!
I would definitely recommend ! Isaac always does a great job !
Response from the owner: Thank you for your kind review and recommendation, Katina!
Response from the owner: Thank you Robert for the 5 star review!
Found the problem and fixed it!
Response from the owner: John is a treasure to our team and our clients. I always expect these kinds of reviews for John, but thank you for taking precious time to let me know.
Issac did an excellent job in diagnosing our problem on a cold Sunday. He will get the part needed and in the meantime has given us a temporary fix.
Response from the owner: Thank you for your great review! We're so glad to hear that Isaac was able to diagnose the problem quickly and provide a temporary fix, especially on a cold Sunday. We appreciate your understanding as he works to get the necessary part. Your satisfaction is important to us, and we're grateful for your trust in our team. We hope everything has been taken care of, but don’t hesitate to reach out if you need us for anything!
I had Blue Valley replace my furnace a few years ago and continue with a service contract with them. Issac was my technician today and was super helpful and responsive. I highly recommend this company and this particular technician.
Response from the owner: Thank you for the stars!
Isaac did a great job & was very personable. Showed us all kinds of stuff we didn’t know about. Highly recommended!
Response from the owner: Thank you sir! Kevin and all of our technicians have been working very long days in this heat wave and it's great to know when they are providing the expected level of service.
Jason is just the best.
Response from the owner: Thank you Luca for the 5 star review!
I highly recommend John of Blue Valley Heating for boiler maintenance and repair.
Response from the owner: Thank you Rudy for the 5 star review and recommendation!
I am a return customer to Blue Valley Heating and Cooling. BVHC has excellent customer service, and a professional reputation. BVHC - John Loos immediately identified the problem, kept me informed and completed the repair’s timely. Kudos to John for his professionalism, knowledge and commitment to customer service.Thank you BVHC
Response from the owner: Thank you so much for the glowing review! We are thrilled to hear that John provided you with such outstanding service, completed your repair and got you up an running quickly. We look forward to working with you in the future.
John Loos arrived on time and was courteous, thorough and knowledgeable. He informed me off costs involved and the next steps. Blue Valley has been great and I am now up and running!
Response from the owner: Thank you Brooke for taking the time to give us 5 stars and a great review. We are thrilled to hear that you had a great experience and we thank you for choosing Blue Valley!
I was entirely happy with my Blue Valley guy. He was clean, efficient, courteous.
Response from the owner: Thank you Lauri for the glowing review. We are happy to hear that you received such professional, courteous service and we look forward to working with you in the future.
Definitely a 5 star service, thank you so much
Response from the owner: Thank you Joy for the 5 star review!
Issac did an outstanding job maintaining our new-ish boiler with on-demand hot water. He recommended that the pump speed be dialed down from High to Medium to facilitate more even heating and save on pump wear-and-tear. We highly recommend Issac!
Response from the owner: Thank you!!! We are so excited to hear that you are pleased with the work that was done and look forward to working with you in the future.
I have had Blue Valley Heating, Cooling & Plumbing now for about 9 years. Recently, I moved to a new house and needed some big help with installing a water shut off valve in a guest room closet, because the original shut off valve was in the crawl space. Joel and Degan did a great job of relocating and securing this turn off valve, along with installing a water pressure gauge and fixing a broken pipe on my washing machine hookup. They did a great job, as always, and soo professional. I highly recommend them!!
Response from the owner: Thank you, Terry! We appreciate your business!
Response from the owner: Thank you Bobbi for the 5 star review!
The visit from Blue Valley was great. Eric and Joel advised us concerning their arrival time; so we were prepared. When they arrived, they covered their shoes to protect our floors. They were personable and professional. They completed their tasks quickly and thoroughly. They answered our questions and provided helping information without any pressure to purchase unnecessary options. We highly recommend Blue Valley.
Response from the owner: Ron - thank you so much for the glowing review and the recommendation. We are thrilled to hear you were provided with such professional services and we look forward to working with you in the future!
Response from the owner: Thank you Susan for the 5 star review!
We had service on our furnace, attached humidifier and water heater. John Loo’s was our technician. He went beyond our expectations for inspecting our systems and even found a leak that could have damaged the circuit board. He came back this week and replaced the items that needed replaced. We hope to have John out for our service needs in the future.Mike and Karyn S.
Response from the owner: Karyn, thank you so much for taking the time to write such a great review. We are very happy to hear that the leak was caught in time before damage occurred and that John exceeded your expectations. We look forward to working with you in the future.
Despite many challenges Isaac persevered and got the job done a true professional
Response from the owner: Thank you Bruce for the 5 stars and the great review. We are happy we were able to work through the challenges and finish the job!
We’ve been really happy using Blue Valley for the last decade. Many Bod their technician are fantastic including Jason. Very knowledgeable, professional and helpful.
Response from the owner: Thank you for your continued business, Rebecca! We're extremely happy that you've been consistently satisfied with our HVAC service, and that Max was helpful and courteous. We look forward to serving you again in the future.
Issac from Blue Valley was great! Very professional, communicated well everything about the job, kept everything clean in the yearly HVAC maintenance. We discussed installing a whole house humidifier and he had the quotes to me before he left so we could discuss the details. I’ve used Blue Valley for my HVAC, AC and hot water heater sales and install, I’ve had nothing short of excellent professional service from them.
Response from the owner: Ray, thank you for the great review! We are so glad you are happy with the service provided and for continuing to choose Blue Valley for your HVAC services!
Excellent and efficient service with friendly people on the phone and in-person. I called to have my furnace serviced for the first time at my newly purchased house. The scheduling was easy and service very timely. The testing done was interesting, the explanations helpful, and good options were presented. I’m looking forward to working with them on other needed house servicing and upgrades now and in the future.
Sharla Benjamin
Responsive, professional and customer-focused. I had some complicated issues with my system due to another contractor’s work. Blue Valley was able to solve these issues and increase the efficiency of the system as well.
Jon Cummins
I wish I could give Blue Valley Heating & Cooling 10 stars!! Andrew has been to our home several times for both on and off hours calls and he has accurately diagnosed and/or repaired the problems each time. Blue Valley has provided quick estimates in writing, called to confirm appointments and even made arrangements to come earlier than anticipated. Every person I’ve spoken to on the phone has been knowledgeable and helpful. Blue Valley Heating & Cooling clearly cares about their customers and they have earned my business and heartiest recommendation for as long as I live here!
Lynda Clayton
Friendly, professional staff, explained things in terms I could understand and gave me several options for dealing with my heating problem. Would highly recommend.
Elsesshin Haran
We hired Blue Valley to install a new boiler in our 1960s ranch. Before choosing Blue Valley, we did our homework, collecting bids from six contractors, looking for high customer ratings and an a reasonable price. Blue Valley provided both. They not only offered the most competitive price (a bid from a competitor came back at $6000 more for the exact same unit), but they also offered competitive financing. The installers were on time, worked efficiently and clearly took pride in their work. I was comfortable with the installers in my home. Replacing a boiler was unexpected. Thanks to Blue Valley, the process was a positive one. I would not hesitate to recommend Blue Valley to my family, friends, and neighbors
Mindy Hartley
These guys are fantastic to work with. We had an AC issue late Saturday afternoon on a super hot day, and Kevin was at our house first thing the next morning. He was incredibly knowledgable about the issue and helped talk us through the various options we had. Will absolutely be using these guys again – cannot recommend them enough!
Liz Bergold
We have been using Blue Valley for many years now. We have had them replace our furnace, install AC and also a humidifier in our home. They have always been dependable and helpful. Their equipment, service technicians and their entire staff is great and they are very pleasant to work with; they have always provided us with helpful advice, and prompt, friendly service. We have recommended them to numerous friends and neighbors and will definitely continue to use them for all our future HVAC needs.
Teri Ficken
Blue Valley was the only contractor to show up on time to perform the site inspection and quote as well as installation of our air conditioning system. Blue Valley’s quote was unambiguous and lower than their competition. They were also able to schedule our installation rapidly at the height of summer, providing us the cooling relief we expected. The system has been in for several weeks now and is working great, and we feel we made the correct choice in selecting Blue valley to work in our home.
Scott Randall
Blue Valley worked with our home owner’s association group to come in and conduct an annual review of each of our HVAC systems. They made it convenient to work with our various available times, and they provided extensive quick feedback. We would highly recommend. – Prospect New Town fiveplex.
LAP
We were informed by a home inspector that gas was detected around our boiler. We called Blue Valley and they sent out a technician a few hours later. The technician, Chad, inspected the boiler and our issues were resolved quickly. He was very pleasant, professional and answered every question with patience. Chad is very knowledgeable and politely educated me about every working piece of our boiler system. We’re moving into a new home in a few weeks and I’ll most certainly call Blue Valley again for some remodeling work we have planned.
Chuck Zander
Blue Valley was hired to install a Geothermal climate control for us. We have been very happy about the whole process and Blue Valley has done a great job. They were fast to deliver on our agreed timeframe and always helpful with our questions. Their work on our home was so impressive that we have recommended them to several neighbors. They included us in the process and gave us options to choose between. They paid attention to detail and were very concerned with how the project looked after completion. They have been outstanding to work with all the way from the first contact to after the project was finished. I will not hesitate to use them for my service in my new home. I recommend Blue Valley for both installation and service without hesitation.
Jim Kreitman
We were looking at alternative energy sources. We didn’t want to have an air conditioner anymore and we also wanted to stop using natural gas. So we heard about it a little bit but we didn’t know much about it, so we started doing some research and looked at a couple different companies and went with Blue Valley.
Sarah Lee
They were really good about coming up with 3 or 4 different plans for how to do it. It was nice to have options because it put it in a ballpark for what was affordable for us. It also gave us thoughts for what we could do for the future. They really worked with us to make it [geothermal] work for us now.
Catherine Long
We got a letter from the energy company, Xcel. And they said, “We notice you are not using much gas right now”… Yea we don’t need it anymore. We had two alternatives. One, they rip out the lines completely. The other, that they cut off the meters. A few days later, they came out and cut off the meters.
Marshall Lee
Blue Valley Heating & Cooling provides fantastic service! They are very friendly and dependable! I called them out to perform an annual inspection and maintenance of our A/C. Long story short, it was leaking water where it shouldn’t have been. They did a great job diagnosing the problem and fixing the minor issue in no time flat! The tech also gave me some preventative tips so I wouldn’t run into the same issue again. I appreciate the service and will be using them again
Debbie Ryan
We recently moved and bought a house with a geothermal system that we didn’t understand, so we called Blue Valley Heating & Cooling. They helped to put in the system and were great, explaining how it worked and doing the maintenance–and we’ve had them ever since. They are always responsive, and we feel lucky they are here to take care of it for us.
Mike & Hansine Goran’s
The tech arrived when expected and called beforehand to confirm our appointment. He assessed the problem and got to work right away. He also went over the system with us and made sure we knew what trouble spots to look for in the future.
Jessica Gordon
We had three other meetings with other energy companies and chose Blue Valley. They were fast, responsive, and reasonably priced. Highly recommend.
Mark Phillips
