RAVE Reviews: Clients Speak Out About Blue Valley Heating and Cooling
Blue Valley Heating and Cooling sets the gold standard in HVAC services, as echoed by our esteemed clients. Their testimonials speak volumes about the exceptional experiences they’ve had with our team. From prompt responses to expert solutions, we’ve earned our reputation for excellence. Consistently top-rated by satisfied customers and proudly boasting an A+ rating from the Better Business Bureau, our commitment to quality and customer satisfaction shines through in every interaction. Trust in Blue Valley Heating and Cooling for all your HVAC needs, and experience the difference firsthand.
I contracted with Blue Valley to replace my aging A/C. They were one of three contractors we received quotes from. They were not the least expensive, but appeared to be the most responsive and professional. The installers arrived on time, and gave me a clear description of their plan of attack. There were issues later with the install (due to my furnace, not their work). Cam came by to help out, and did not leave until the installers and I were satisfied with the solution. They completed on time, in spite of the extra work. Great company, I highly recommend them.The above review was written four years ago when I had the air conditioner replaced. Today I had to call them because my furnace has been intermittent. Again, the communication was clear, and Cameron arrived on time. I kept some notes that I shared with him, and together we discussed potential problems and solutions to the issue. You showed me how to read the error codes on the furnace, and explained what this particular one meant. The most likely cause was a blocked exhaust pipe outside the house. We went out there together and found a perfectly shaped cycle below the pipe, obvious culprit. There were no maintenance charges for this visit, since he didn’t actually have to do any repair, but he showed me how to potentially find the problem in the future. Again, I am very impressed with blue Valley, highly recommend!
Response from the owner: Thank you so much for your detailed and thoughtful review, David! We are thrilled to hear that you have been provided with consistent, satisfactory service over the years and that Cameron was able to help identify the issue. We pride ourselves on educating our customers to help address issues in the future, and it sounds like Cameron really did a superb job at this. We are grateful to you for being a loyal customer and your recommendation means a lot to us. We are always here to help and look forward to working with you again in the future.
Blue Valley installed a whole house humidifier for me and I’m very happy with the results. My service tech Cameron did a great job with both the initial quote and the installation, and explained everything to me clearly. Very pleased with his work and with Blue Valley HVAC.
Response from the owner: We are also very pleased to work with both you and Cam as well. Thanks Ken!
Response from the owner: Thank you Scott for the 5 star review!
Great value, know what they are doing.
Response from the owner: "Thank you, Ali, for your kind words! We’re so glad you found value in our services and appreciated our expertise. Your satisfaction means a lot to us, and we’re always here if you need anything in the future!"
Degan came out to service our unit, as we were experiencing issues around them staying on. He worked extremely hard to understand the problem, spending a lot of time testing and analyzing the problem. Degan is top notch and would highly recommend him and the Blue valley team.My wife and I felt very comfortable with the team and the service that Blue Valley provided.
Response from the owner: Brian, thanks for the review! We're glad Cameron found solutions for you. We value your comfort and look forward to serving you.
John Loos at Blue Valley was super responsive, experienced and helpful with getting our problem solved. We have worked with these folks at our new ADU and they have been outstanding in every way. I highly recommend their business to meet your needs
Response from the owner: Thank you so much for your kind review! We’re thrilled to hear that John was able to provide you with responsive, experienced, and helpful service. We truly appreciate your recommendation and are grateful for your continued trust in our team. If you ever need anything in the future, we’re here to help!
I would definitely recommend ! Isaac always does a great job !
Response from the owner: Thank you for your kind review and recommendation, Katina!
Response from the owner: Thank you Robert for the 5 star review!
Found the problem and fixed it!
Response from the owner: John is a treasure to our team and our clients. I always expect these kinds of reviews for John, but thank you for taking precious time to let me know.
Issac did an excellent job in diagnosing our problem on a cold Sunday. He will get the part needed and in the meantime has given us a temporary fix.
Response from the owner: Thank you for your great review! We're so glad to hear that Isaac was able to diagnose the problem quickly and provide a temporary fix, especially on a cold Sunday. We appreciate your understanding as he works to get the necessary part. Your satisfaction is important to us, and we're grateful for your trust in our team. We hope everything has been taken care of, but don’t hesitate to reach out if you need us for anything!
John did an outstanding job of servicing the boiler. In particular, he consulted with me as to a needed modification. Most technicians would not have taken the time to make sure I was satisfied with his solution. I greatly appreciated being included in his evaluation of the situation.Return visit on 2/27 to complete additional work. John is always professional, meticulous, and courteous. I am completely satisfied with Blue Valley's operation.
Response from the owner: Hi Jonathan, thank you so much for the kind review. We always love to hear when we are doing a good job. We appreciate you sharing what an outstanding job John did servicing your boiler.
I had Blue Valley replace my furnace a few years ago and continue with a service contract with them. Issac was my technician today and was super helpful and responsive. I highly recommend this company and this particular technician.
Response from the owner: Thank you for the stars!
Isaac did a great job & was very personable. Showed us all kinds of stuff we didn’t know about. Highly recommended!
Response from the owner: Thank you sir! Kevin and all of our technicians have been working very long days in this heat wave and it's great to know when they are providing the expected level of service.
Jason is just the best.
Response from the owner: Thank you Luca for the 5 star review!
I highly recommend John of Blue Valley Heating for boiler maintenance and repair.
Response from the owner: Thank you Rudy for the 5 star review and recommendation!
I am a return customer to Blue Valley Heating and Cooling. BVHC has excellent customer service, and a professional reputation. BVHC - John Loos immediately identified the problem, kept me informed and completed the repair’s timely. Kudos to John for his professionalism, knowledge and commitment to customer service.Thank you BVHC
Response from the owner: Thank you so much for the glowing review! We are thrilled to hear that John provided you with such outstanding service, completed your repair and got you up an running quickly. We look forward to working with you in the future.
John Loos arrived on time and was courteous, thorough and knowledgeable. He informed me off costs involved and the next steps. Blue Valley has been great and I am now up and running!
Response from the owner: Thank you Brooke for taking the time to give us 5 stars and a great review. We are thrilled to hear that you had a great experience and we thank you for choosing Blue Valley!
Blue Valley and in this instance, Jason, were great in assessing and managing the problem with the cooling function on my geothermal unit. I have used Blue Valley for years and they continue to provide excellent service. Linda
Response from the owner: Thank you, Linda! We're thrilled to hear Jason could diagnose and address your geothermal unit's cooling issue. We appreciate your loyalty and continued trust in Blue Valley for all your HVAC needs.
I was entirely happy with my Blue Valley guy. He was clean, efficient, courteous.
Response from the owner: Thank you Lauri for the glowing review. We are happy to hear that you received such professional, courteous service and we look forward to working with you in the future.
Definitely a 5 star service, thank you so much
Response from the owner: Thank you Joy for the 5 star review!
Issac did an outstanding job maintaining our new-ish boiler with on-demand hot water. He recommended that the pump speed be dialed down from High to Medium to facilitate more even heating and save on pump wear-and-tear. We highly recommend Issac!
Response from the owner: Thank you!!! We are so excited to hear that you are pleased with the work that was done and look forward to working with you in the future.
I have had Blue Valley Heating, Cooling & Plumbing now for about 9 years. Recently, I moved to a new house and needed some big help with installing a water shut off valve in a guest room closet, because the original shut off valve was in the crawl space. Joel and Degan did a great job of relocating and securing this turn off valve, along with installing a water pressure gauge and fixing a broken pipe on my washing machine hookup. They did a great job, as always, and soo professional. I highly recommend them!!
Response from the owner: Thank you, Terry! We appreciate your business!
Response from the owner: Thank you Bobbi for the 5 star review!
The visit from Blue Valley was great. Eric and Joel advised us concerning their arrival time; so we were prepared. When they arrived, they covered their shoes to protect our floors. They were personable and professional. They completed their tasks quickly and thoroughly. They answered our questions and provided helping information without any pressure to purchase unnecessary options. We highly recommend Blue Valley.
Response from the owner: Ron - thank you so much for the glowing review and the recommendation. We are thrilled to hear you were provided with such professional services and we look forward to working with you in the future!
Response from the owner: Thank you Susan for the 5 star review!
We had service on our furnace, attached humidifier and water heater. John Loo’s was our technician. He went beyond our expectations for inspecting our systems and even found a leak that could have damaged the circuit board. He came back this week and replaced the items that needed replaced. We hope to have John out for our service needs in the future.Mike and Karyn S.
Response from the owner: Karyn, thank you so much for taking the time to write such a great review. We are very happy to hear that the leak was caught in time before damage occurred and that John exceeded your expectations. We look forward to working with you in the future.
Despite many challenges Isaac persevered and got the job done a true professional
Response from the owner: Thank you Bruce for the 5 stars and the great review. We are happy we were able to work through the challenges and finish the job!
We’ve been really happy using Blue Valley for the last decade. Many Bod their technician are fantastic including Jason. Very knowledgeable, professional and helpful.
Response from the owner: Thank you for your continued business, Rebecca! We're extremely happy that you've been consistently satisfied with our HVAC service, and that Max was helpful and courteous. We look forward to serving you again in the future.
Issac from Blue Valley was great! Very professional, communicated well everything about the job, kept everything clean in the yearly HVAC maintenance. We discussed installing a whole house humidifier and he had the quotes to me before he left so we could discuss the details. I’ve used Blue Valley for my HVAC, AC and hot water heater sales and install, I’ve had nothing short of excellent professional service from them.
Response from the owner: Ray, thank you for the great review! We are so glad you are happy with the service provided and for continuing to choose Blue Valley for your HVAC services!
Jason came out last week for our fall service--he is a "10." Appreciate his knowledge, great customer service and personable manner. We will always ask for him.
Response from the owner: Thank you David for such a great review. We pride ourselves on providing outstanding customer service and we sincerely thank you for the recognition. We'll make sure Jason knows what a great job he did.
Blue Valley was on my list to get quotes from and I am far from disappointed. Cameron was up front with requirements and showed me the load j calculations for my home to show me what my requirements are vs up-selling to a pricier unit. Quite frankly Cameron was up front as far as vendors, pricing, etc which stood out to me from the 4 other quotes I got from separate well rated companies in the area to include big names. Cameron was down to earth and didn't sugarcoat his numbers or try to sell why Blue Valley was the best, etc (which I'm now convinced they are due to the install portion below).The install portion went great! Gerardo and Ervey did the full retrofit in 2 days and to be completely honest, I am impressed with their work. From the drainage work to the exhaust/intake piping flowing in line with each other, etc has made this an install that's as picky/detailed as I would do on my own house as an engineer by trade.I honestly can't find any faults or drawbacks to the way they installed the system, and has been a pleasure to not only use, but look at as well. These two installers are definitely at the top of their peers when it comes to a quality retrofit. You can tell no corners were cut at any point of the install.If you prefer to do your own research online via forums, reddit, companies, etc, they'll all give you different prices and quotes for different sized systems. This Bosch heat pump unit was sized very similar to a couple others, which leads me to believe it's correct, vs other longmont based companies pushing Trane and quoting me a 6 ton unit vs the original 4 ton which is already oversized for my needs based on sq ft.All I can say is Blue Valley will be getting all my work in the future and I couldn't be happier with the customer service, install, or performance of the system they installed.
Response from the owner: Wow! Thank you so much Jake for the outstanding review! Our team will be thrilled to hear what a great job they did. We are privileged to have exceeded your expectations and are humbled by the accolades. Thank you for taking the time to provide such a glowing recommendation and we look forward to serving you in the future! Thanks again.
John Loos did a great job for me
Response from the owner: David, thank you for the 5 stars and great review. We appreciate you taking the time to let us know. John will be glad to hear that we have another satisfied customer!
Excellent service as always 5 stars, Josh is amazing!!
Response from the owner: Thank you for the stars!
Response from the owner: Thank you for the 5-stars, Evelyn!
We had our boiler replaced and their crew had a very professional attitude with attention to detail in all aspects of the project. They cleaned up the work site every night and even worked late to get the heat back on before the weekend.They have had to do some follow-up work on the venting. "G" was very thorough and checked every aspect of the boileroperations before they left. I am very happy with the way they left the job site, very clean and neat. They pointed out the changes they made and took me through all the issues. I'm very pleased with their work.11/11/24While doing some maintenance work on our new boiler Jason found some issue with it's operation. He worked with their office. Got the repairs made and returned to follow up on how the operation changed. It is now functioning at 100% and ready for the winter. He coordinated all the work and the follow-up. This was all done under warranty. I'm very pleased with the response and will be using Blue Valley in the future.
Response from the owner: Thank you for the awesome review. We appreciate your business and we're glad the boiler replacement went well and you are happy with our work.
Jason was amazing. Professional and kind. I really like this company.
Response from the owner: I really appreciate your continued business and your kind words. Thank you for the review Luca!
Response from the owner: We appreciate your review and your business, Allison!
Excellent! I like and trust John and Blue Valley.
Response from the owner: Thank you for your review!
John Loos from Blue Valley Heating and Cooling came out to flush my tankless hot water heater. As always, he made very helpful suggestions and recommendations. He is reliable, honest, and trustworthy. It's great to have someone I can trust. Thank you John and Blue Valley,
Response from the owner: We're happy to hear that John was able to go above and beyond for you! Thank you for choosing us for your AC repair, and we look forward to serving you again in the future.
I was so glad to be able to schedule an emergency appointment with Blue Valley. Isaac was knowledgeable and efficient. He communicated well regarding scheduling our appointments and the needed repair.
Response from the owner: Andrea, thank you for sharing your experience! We’re so pleased to hear that Isaac provided knowledgeable and efficient service during your emergency appointment. It’s great to know he kept you informed throughout the process and made scheduling easy. We appreciate your trust in Blue Valley and are here whenever you need us!
Isaac was super knowledgeable, called before he arrived early, answered all my questions and even suggested how to find my own replacement part.
Response from the owner: Thanks for the stars!
Blue Valley was excellent from start to finish. Cameron presented us with multiple furnace options, the pros and cons of each, answered all our questions, and let us decide which option was best for us. He explained the improvements we should see with our new system and we have experienced them all. Deegan and Joe, our installers, spent the entire day working to complete the install so we had heat that evening. The install was excellent and we have had no issues. 10 year warranty on parts and labor is fantastic as well. Definitely recommend Blue Valley to anyone looking for a furnace.
Response from the owner: Thank you so much for your detailed review, Chris! We're thrilled to hear that Cameron provided such helpful guidance with clear explanations, allowing you to make the best choice for your home. It's wonderful to know Deegan and Joe worked diligently to ensure you had heat by the end of the day, delivering a smooth and flawless installation. We’re glad you’re enjoying the improvements and the peace of mind from our 10-year warranty. Thank you for your recommendation—if you need anything, Blue Valley is here to help!
I had a repair visit for my old Slant Fin boiler this morning. I met with Eric Scharrer, who was absolutely wonderful. He diagnosed my two problems (i.e., fried vent damper motor and Honeywell aquastat) quickly. Eric has had many years of experience in boiler installations. He was kind, easy to work with, and gave me total confidence in what he was recommending. I would strongly recommend him to anyone.
Response from the owner: Kent, thank you for your thoughtful review! We're so pleased to hear that Eric provided exceptional service during your Slant Fin boiler repair. His experience and expertise truly shine through, and we're glad he could quickly diagnose the issues and give you confidence in the solutions. We’ll be sure to pass along your kind words to him. Thank you for the strong recommendation, and please don't hesitate to reach out if you need further assistance!
Isaac provided a thorough servicing of our furnace. He is always friendly and courteous. We appreciate high quality service to keep our newer furnace running properly and efficiently.
Response from the owner: Thank you for your continued business and your review!
Great service team. From phone to service techs all friendly, good work ethic, knowledgeable , respectful.
Response from the owner: Bruce, thank you for your wonderful review! We're delighted to hear that our entire team, from the office staff to the service technicians, provided you with friendly, knowledgeable, and respectful service. If you need anything in the future, we’re here to help!
Have been extremely pleased with Blue Valley and especially their technician, Jordan. The whole team including the office always responds courteously and with a sense of urgency. Their communication is excellent.
Response from the owner: Thanks Judy!
We have used Blue Valley Heating and Cooling for all services and are satisfied with the work that has been done. The employees are courteous and thoughtful. We just had a new heating furnace installed and Dan’s Contracting did a good job. They left the area as when they arrived. I would recommend Blue Valley Heating and Cooling. The are awesome.
Response from the owner: Janie, thank you so much for your kind review! We're thrilled to hear that you’ve been satisfied with our services and that our team has been courteous and thoughtful. We appreciate your recommendation and look forward to continuing to serve you in the future. Thank you for choosing Blue Valley Heating and Cooling!
The entire team at Blue Valley was helpful and knowledgeable. We spent the most time with Josh at the end, with him helping us with our questions, the apps and instructions on how to use the systems. Five stars throughout.
Response from the owner: Sharon, glad we could help! Don't hesitate to reach out if you need anything else.
Response from the owner: Thank you for the 5-star review!
John arrived early, quickly performed the preventative maintenance and was courteous/professional! Thanks for the help!
Response from the owner: You're welcome and thank you for your business!
Excellent and efficient service with friendly people on the phone and in-person. I called to have my furnace serviced for the first time at my newly purchased house. The scheduling was easy and service very timely. The testing done was interesting, the explanations helpful, and good options were presented. I’m looking forward to working with them on other needed house servicing and upgrades now and in the future.
Sharla Benjamin
Responsive, professional and customer-focused. I had some complicated issues with my system due to another contractor’s work. Blue Valley was able to solve these issues and increase the efficiency of the system as well.
Jon Cummins
I wish I could give Blue Valley Heating & Cooling 10 stars!! Andrew has been to our home several times for both on and off hours calls and he has accurately diagnosed and/or repaired the problems each time. Blue Valley has provided quick estimates in writing, called to confirm appointments and even made arrangements to come earlier than anticipated. Every person I’ve spoken to on the phone has been knowledgeable and helpful. Blue Valley Heating & Cooling clearly cares about their customers and they have earned my business and heartiest recommendation for as long as I live here!
Lynda Clayton
Friendly, professional staff, explained things in terms I could understand and gave me several options for dealing with my heating problem. Would highly recommend.
Elsesshin Haran
We hired Blue Valley to install a new boiler in our 1960s ranch. Before choosing Blue Valley, we did our homework, collecting bids from six contractors, looking for high customer ratings and an a reasonable price. Blue Valley provided both. They not only offered the most competitive price (a bid from a competitor came back at $6000 more for the exact same unit), but they also offered competitive financing. The installers were on time, worked efficiently and clearly took pride in their work. I was comfortable with the installers in my home. Replacing a boiler was unexpected. Thanks to Blue Valley, the process was a positive one. I would not hesitate to recommend Blue Valley to my family, friends, and neighbors
Mindy Hartley
These guys are fantastic to work with. We had an AC issue late Saturday afternoon on a super hot day, and Kevin was at our house first thing the next morning. He was incredibly knowledgable about the issue and helped talk us through the various options we had. Will absolutely be using these guys again – cannot recommend them enough!
Liz Bergold
We have been using Blue Valley for many years now. We have had them replace our furnace, install AC and also a humidifier in our home. They have always been dependable and helpful. Their equipment, service technicians and their entire staff is great and they are very pleasant to work with; they have always provided us with helpful advice, and prompt, friendly service. We have recommended them to numerous friends and neighbors and will definitely continue to use them for all our future HVAC needs.
Teri Ficken
Blue Valley was the only contractor to show up on time to perform the site inspection and quote as well as installation of our air conditioning system. Blue Valley’s quote was unambiguous and lower than their competition. They were also able to schedule our installation rapidly at the height of summer, providing us the cooling relief we expected. The system has been in for several weeks now and is working great, and we feel we made the correct choice in selecting Blue valley to work in our home.
Scott Randall
Blue Valley worked with our home owner’s association group to come in and conduct an annual review of each of our HVAC systems. They made it convenient to work with our various available times, and they provided extensive quick feedback. We would highly recommend. – Prospect New Town fiveplex.
LAP
We were informed by a home inspector that gas was detected around our boiler. We called Blue Valley and they sent out a technician a few hours later. The technician, Chad, inspected the boiler and our issues were resolved quickly. He was very pleasant, professional and answered every question with patience. Chad is very knowledgeable and politely educated me about every working piece of our boiler system. We’re moving into a new home in a few weeks and I’ll most certainly call Blue Valley again for some remodeling work we have planned.
Chuck Zander
Blue Valley was hired to install a Geothermal climate control for us. We have been very happy about the whole process and Blue Valley has done a great job. They were fast to deliver on our agreed timeframe and always helpful with our questions. Their work on our home was so impressive that we have recommended them to several neighbors. They included us in the process and gave us options to choose between. They paid attention to detail and were very concerned with how the project looked after completion. They have been outstanding to work with all the way from the first contact to after the project was finished. I will not hesitate to use them for my service in my new home. I recommend Blue Valley for both installation and service without hesitation.
Jim Kreitman
We were looking at alternative energy sources. We didn’t want to have an air conditioner anymore and we also wanted to stop using natural gas. So we heard about it a little bit but we didn’t know much about it, so we started doing some research and looked at a couple different companies and went with Blue Valley.
Sarah Lee
They were really good about coming up with 3 or 4 different plans for how to do it. It was nice to have options because it put it in a ballpark for what was affordable for us. It also gave us thoughts for what we could do for the future. They really worked with us to make it [geothermal] work for us now.
Catherine Long
We got a letter from the energy company, Xcel. And they said, “We notice you are not using much gas right now”… Yea we don’t need it anymore. We had two alternatives. One, they rip out the lines completely. The other, that they cut off the meters. A few days later, they came out and cut off the meters.
Marshall Lee
Blue Valley Heating & Cooling provides fantastic service! They are very friendly and dependable! I called them out to perform an annual inspection and maintenance of our A/C. Long story short, it was leaking water where it shouldn’t have been. They did a great job diagnosing the problem and fixing the minor issue in no time flat! The tech also gave me some preventative tips so I wouldn’t run into the same issue again. I appreciate the service and will be using them again
Debbie Ryan
We recently moved and bought a house with a geothermal system that we didn’t understand, so we called Blue Valley Heating & Cooling. They helped to put in the system and were great, explaining how it worked and doing the maintenance–and we’ve had them ever since. They are always responsive, and we feel lucky they are here to take care of it for us.
Mike & Hansine Goran’s
The tech arrived when expected and called beforehand to confirm our appointment. He assessed the problem and got to work right away. He also went over the system with us and made sure we knew what trouble spots to look for in the future.
Jessica Gordon
We had three other meetings with other energy companies and chose Blue Valley. They were fast, responsive, and reasonably priced. Highly recommend.
Mark Phillips
